Cookie Policy

This Cookie policy applies from May 25th 2018

We use cookies to deliver a personalised web browsing experience. We remember and store information about how you use the website anonymously. This is done using simple text files called cookies which sit on your computer. These cookies are completely safe and secure and will never contain any information which could be used to identify an individual (personal data).

Whenever you use our website, information may be collected through the use of cookies. By using this website, you agree to our use of cookies as described in this Cookie Policy.

What are cookies?

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Safari, Microsoft EDGE, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise your return visit and remember things like personalised details, basket contents or user preferences you made previously.

Cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.

Cookies perform different functions which help to make your experience on our website as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience.

Which cookies are set when you use this website?

Our website uses session or persistent cookies, depending on how long they are used:
• Session cookies only last for your online session and disappear from your computer or device when you close your browser.
• Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site.

Cookie types & identifiers.

1. ‘Strictly necessary’ cookies
These cookies are essential in helping you to move around our website and to use features like accessing secure areas of the website if you have created an account. Without these cookies, services you may try and access cannot be provided.

2. Functional cookies
These cookies allow websites and applications to remember choices you make and provide more personal features.

Some examples of these are below: This list is not exhaustive.

  • Remembering your items placed in the shopping basket/shopping cart for later
  • Remembering the place you may have paused a video so you can watch it later from the point you stopped it
  • Remembering login details in your browser if you create an account

Cookie function & codes to help you identify them:

Session Cookies: These start with “wfvt” or “PHPSESSID

Woocommerce: Shopping cart function & starting with:
wp_woocommerce_session_
woocommerce_cart_hash
woocommerce_items_in_cart

Stripe: Credit card authorisation for online purchases
__stripe_mid
__stripe_sid

Wordfence:  Wordfence is a security plugin on the site used to distinguish human site visitors from robots (automated software programs)

Cookies start with “wordfence_verifiedHuman”

3. Analytics cookies

Google Analytics: Cookies from Google Analytics start with:
__utma
__utmb
__utmc
__utmt
__utmz

In order to keep our website content relevant, we use Google analytics to help us understand how site visitors navigate through the website. For example, we can see which part of the website are visited regularly, identify how long people spend on any page and identify when they leave the website. Web analytics services use cookies to recognise your browser or device and, for example, identify whether you have visited our website previously and what content you may have browsed.

This information allows us to see how many individual site visitors we get each day and identify what they may like or dislike based upon their browsing behaviour.This helps us to visualise site traffic activity in order to see how we can improve the website for everyone. The site visitors identity cannot be seen but each visitor will have a unique identifying code applied as a random series of numbers & letters.

These codes do not identify any individual’s personal data or reveal any personal identifying data about you e.g. email address.

Managing analytics cookies

It is possible to opt out of having your browsing activity recorded by analytics cookies.

Google Analytics
http://tools.google.com/dlpage/gaoptout (requires browser add on installation)

4. Third party cookies
Most cookies we use are “first party cookies”, which means they are set and controlled by DEROSA MUSIC ltd. You may have a third party cookie set for example if you watch one of our YouTube videos and then watch further suggested (by YouTube) videos which may contain adverts. Any cookies set in this way are beyond our control.

How to control, manage or delete cookies

There are various ways that you can control and manage cookies but be aware that any cookies you remove will affect the whole site during your visit or session. For instance you may not be able to remember items in the basket if you are buying something online (a process which requires cookies). Also please be aware that deleting cookies on one device (e.g. a mobile phone) doesn’t automatically delete them from another device (e.g. a tablet) when you visit our website. So you must delete cookies by device.

Managing cookies in the browser of your device.

Most browsers will allow you to:
• See what cookies are set and delete them on an individual or global basis.
• Block third party cookies.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

The nature of cookies

Be aware that any preferences you set previously will be lost if you “delete all cookies”. This includes your request to opt out from cookies, as this requires an opt-out cookie to be set. This means that if you opt out from cookies and then delete all cookies, your opt out will not be saved and you will need to opt out again next time you visit (which will store a strictly necessary cookie so that your device can remember that you have opted out).

If you block cookies completely, this website will not work properly and some functionality will not work at all. We do not recommend turning cookies off for this reason.

How you can manage cookies in your browser.

The links below take you to the relevant cookie control information for each browser. If your browser is not listed, we suggest searching for “cookie control in” and then add the name of your browser (and version if you know it).

Google Chrome
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Firefox
http://support.mozilla.org/en-US/kb/Cookies

Safari
https://support.apple.com/kb/PH21411?locale=en_GB

Safari iOS
https://support.apple.com/en-us/HT201265

Android
http://support.google.com/chrome/answer/2392971?hl=en-GB

Internet Explorer
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

We recommend that you DO NOT continue using Internet Explorer as Microsoft are no longer supporting browser development for IE which includes security updates. This may open your device up to exploitable browser vulnerabilities when browsing the internet in general.

Microsoft edge
https://answers.microsoft.com/en-us/insider/forum/insider_internet-insider_spartan-insiderplat_pc/how-to-view-and-manage-cookies-in-microsoft-edge/67b3a495-554e-4f1d-995e-93d0ea6882a6

 

West Wing, The Water House, Water Lane, Bishops Stortford, Hertfordshire, CM23 2JZ​
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Company No: 08462385 | VAT No: GB 159 6423 81

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De Rosa Music