Due to the large number of pupils we teach on a weekly basis, we have some terms and conditions to ensure that your lessons run smoothly with us.
We ask that all balances due are paid on or before the first lesson of term. By paying your lesson fees up front, you are securing your place with us for that term. We cannot guarantee your space if there is an outstanding balance on your account.
When a space has been agreed by both parties, the balance that is received goes towards that space and that space only. If you are unable to attend then unfortunately, we are unable to refund or re-schedule.
However, if for unforseen reasons, we are unable to provide you with a lesson then we will look to refund, reschedule or credit you for the lesson missed.
Please acknowledge that we are responsible for your child during lesson time only. We are unable to accept liability for lost or stolen valuables that are brought into lessons. All Teachers are DBS checked and work within a safeguard policy.
Our lessons run in sync with local Hertfordshire and Essex state school terms, meaning that when there’s a half term or end of term break, there will be no lesson that week(s). This is all accounted for in our termly pricing. We occasionally run additional lessons/courses during school holidays; however this varies each year depending on the schedules of our teachers. Usually these are held during the Summer break.
We hope you have a productive and fun experience with us!