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Terms & Conditions

TERMS & CONDITIONS


TUITION FEES

Tuition fees are invoiced at the time of enrolment and align with the school terms.

You can choose to pay the invoice in full or set up a Direct Debit. If you opt for Direct Debit, an £80 charge will be applied to bring your account into credit as well as the cost of lessons for the remainder of the month. This credit pre-payment ensures you do not fall into a negative balance, as we often teach more lessons in a month than are paid for over a 12 month period. The Direct Debit will then be collected on the 1st of every month.

Existing customers must use GoCardless for fee collection in preparation for the upcoming term's lessons, approximately four weeks before the end of the current term. This allows time to notify us if you are not returning. Alternatively, you can pay through our low-cost payment plan of 12 equal instalments. 

Fees are collected on the 1st of each calendar month.

Our term dates run in parallel with the state school terms published by the local County Council within the DeRosa's location.

DIRECT DEBIT CANCELLATION

Please note it is the customer's responsibility to cancel the Direct Debit upon leaving. Any direct debits taken after the point of leaving cannot be refunded. 

Refunds for lessons will be processed via your GoCardless account or a stored debit/credit card through our Bank Grade PCI DSS Level 1 Payment Providers, ensuring future refunds can be handled smoothly.

MISSED LESSONS & REFUNDS

If a pupil is absent;

  • Lessons missed will not be refunded
  • If you cannot make a lesson we will offer a virtual lesson via zoom
  • In certain circumstances we may be able to offer an alternative time if space is available
  • A tutor will provide a summary of what would of been taught in the lesson and send to you
  • Where a lesson is to be rescheduled due to student absence, this must occur in the same term as the lesson was originally booked. Lessons that are to be rescheduled into a teachers timetable are only possible if a space is available. Additional spaces in a teachers planned timetable are not guaranteed. Should no suitable lesson space become available during the term ,then we cannot carry this lesson forward to the new term and will be forfeit.

If our teacher is absent;

We will either:

  • Arrange for an alternative teacher to take the lesson
  • Offer a make up lesson at a future date
  • Offer a refund

 NOTICE PERIOD

  • In the event that you want to leave the Academy we will be sorry to see you go.
  • We require a one months notice period, equivalent to 4 weekly lessons.
  • Simply advise us via email, text, phone or in person of your intention to leave.
  • You can leave immediately but only the balance after the 4 lessons have been deducted would be refundable.

FIRST AID ON SITE


Health and safety and first aid is a responsibility we take seriously. Please bring to our attention anything that may give you cause for concern.

Please note we may not always have a qualified First Aider on site.


SAFEGUARDING


All teachers are DBS checked. They work within a safeguard policy.

Every care is taken to ensure the health and safety of your child whilst on our premises. Derosa Music is only responsible for your child when in a Derosa Music lesson. 

We are unable to provide any form of supervision before or after the lesson. For this reason, students remain in the care of accompanying adults before and after lessons. Parents / Carers are requested to arrive a few minutes before the lesson starts and a few minutes before the lesson has finished. This ensures a smooth and safe transition between lessons for all students.

Please do not leave your children unattended before or after lessons as we do not offer childcare facilities. In cases where you are unavoidably detained (e.g. traffic or emergency) please contact the shop and let us know.

We ask parents not to enter a students lesson without prior permission as this can become disruptive for both teacher and pupil. This may also cause safeguarding issues in the case of group/band lessons.



FORCE MAJEURE




In the event of bad/severe or extreme weather conditions (hot or cold) or any other external factors beyond our control;

If we feel it is necessary to close the school due to bad/severe weather conditions and/or for the safety of all pupils, teachers & staff, we will offer an alternative lesson in the holidays or lessons via Zoom. By the nature of this decision we are unlikely to be able to make this decision in advance of the day it may occur.

If you are unable to make this alternative lesson, unfortunately we are unable to refund or credit the lesson.

The same condition will apply where there are any other circumstances that we could not have foreseen & are beyond our control.



Events

GUITAR MASTERCLASS WITH MICHAEL BLACKMAN

Guitar Masterclass

MONDAY 17TH AUGUST TO FRIDAY 21ST AUGUST 2026

Join us for week long Guitar 'Masterclass' workshops at DeRosa Music Bishops Stortford. Lead by our experienced tutor Michael Blackman, these sessions are designed specifically to help you brush up on your all round guitar knowledge and technique.

Whatever genre it is you play or are interested in, these workshops have you covered asa they focus on daily techniques, performance coaching, music theory and the opportunity to play/jam together with your workshop peers.

Open to all ages - children aged 7+, teenagers and adults

(Please note these sessions are not suitable for absolute beginners with no experience playing guitar. Students will need to be confident reading tab and playing chords)

Modules include

  • Guitar Care and Equipment Management
  • Guitar Soloing Technique and Using Scales effectively
  • Picking Techniques
  • Guitar Effects Pedals and Boards
  • How to restring your Guitar

Work shops will be organised into groups by age between the hours of 10am to 5pm every weekday

Beginners (Age 6 to 12 years) - 10am to 1pm, Monday to Friday

Intermediate - (Age 13+) - 2pm to 5pm, Monday to Friday

Adult Classes (18+) - Please register your interested for adult classes with us by emailing us on sales@derosamusic.co.uk or calling us on 01279 465155. We are currently generating interest for these classes, once we have enough students we can then run evening classes for adults.

Register your interest now either online or via the booking link. If you would like more information or to be added to the waitlist, please email us at sales@derosamusic.co.uk or call us on 01279 465155.

BOOKING PRICE OF £150 FOR THE WEEK

BOOK YOUR SLOT HERE

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ULTIMATE SUMMER POP CHOIR WITH KELSEY CROWLEY

Ultimate Summer Pop Choir

MONDAY 3RD AUGUST TO FRIDAY 7TH AUGUST 2026

A week long singing workshop lead by our beloved singing teacher Kelsey Crowley, group together with your peers to work on your vocal techniques and put on a performance of some your favourite pop songs.

With music from artists such as Billie Eilish, Sabrina Carpenter, Benson Boone and Taylor Swift, you can expect a week filled with fun singing your heart out to your favourite artists.

The group will focus on different daily techniques such as vocal warm ups/cool downs, harmonising, performance coaching (and maybe even a chance to choreograph some basic pop group routines!).

Students are encouraged to bring their own ideas of songs they would like to perform to the first session so they can all work as a group to decide their final repetoire. 

After they have decided the songs they would like to perform, students will then spend the week putting this performance together with their teacher. They will be given professional instruction on singing techniques such as breath control, vocal warm ups and cool downs alongside learning new singing skills such as harmonising and understanding vocal register. Students will also create basic choreography to go with their songs to emphasise 'Pop Group' element of the choir. If students wish to create their own more complex choreography also they will be very welcome. Students will then present what they have created in the week at the final performance on the Friday.

The final performance will take place on Friday 7th August at The Water Lane United reform church (opposite the shop/school) at 1pm/1:30pm

Work shops will be organised into groups by age between the hours of 10am to 5pm each day

Children (Age 6 to 12 years) - 10am to 1pm, Monday to Friday

Teens (Age 13+) - 2pm to 5pm, Monday to Friday

Register your interest now either online or via the booking link. If you would like more information or to be added to the waitlist, please email us at sales@derosamusic.co.uk or call us on 01279 465155.

BOOKING PRICE OF £150 FOR THE WEEK

BOOK YOUR SLOT HERE

Learn more

Events

DEROSA DRUM 'CRASH COURSE' WITH DALE GUYTON

DRUM 'CRASH COURSE'

MONDAY 17TH AUGUST TO WEDNESDAY 19TH AUGUST 2026

OR

MONDAY 24TH AUGUST TO WEDNESDAY 26TH AUGUST 2026

Drum tutor Dale Guyton will be running a 3 day 'Crash Course' for drummers for all of abilities.

There will be a beginner group aimed at those who have never played drums before and an intermediate group for those looking to brush up on their techniques or work towards their exams.

Whatever level of playing you are working towards, these classes will have you covered!

Modules Include

Group 1 - Beginner

  • Rhythm and timing
  • Basic rudiments and learning songs
  • Reading drum music 
  • Basic fills
  • Phasing

Group 2 - Intermediate

  • Timing and feel
  • Intermediate Rudiments
  • Learning songs
  • Sight reading
  • Intermediate fills 
  • Phasing
  • Creating your own drum fills and writing original parts

Work shops will be organised into groups by ability/age group between the hours of 10am to 5pm each day

Beginner - 10am to 1pm, Monday to Wednesday

Intermediate - 2pm to 5pm, Monday to Wednesday

Choose your week (Monday 17th August OR Monday 24th August) and group of your ability level via the booking link to get playing!

BOOKING PRICE OF £99 FOR 3 DAYS

BOOK YOUR SLOT HERE

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NEW FOR 2026 - INDUSTRY AND AUDITION TECHNIQUE WITH EXPERT ELYSSA DEAN

Industry and Audition Technique with Elyssa Dean

MONDAY 10TH AUGUST TO TUESDAY 11TH AUGUST 2026

OR

MONDAY 17TH AUGUST TO TUESDAY 18TH AUGUST 2026

NEW FOR 2026 (Exclusively at DeRosa Music Bishops Stortford)

INDUSTRY PROFESSIONAL ELYSSA DEAN WILL BE RUNNING A TWO DAY WORKSHOP using her extensive industry knowledge to help the next generation of upcoming singers prepare for a future in the Music Industry.

Designed for aspiring singers and performers, this inspiring workshop gives students the opportunity to learn directly from highly experienced artist and Derosa Singing Tutor Elyssa Dean, whose career spans musical theatre, live touring, international performance, and cruise entertainment.

Elyssa began performing at just 8 years old after discovering her passion for singing when cast as the lead in a school play. She went on to study at the prestigious Sylvia Young Theatre School, performing at iconic venues including the Royal Albert Hall, Theatre Royal Drury Lane, and the Dominion Theatre. Her professional training continued at Mountview Academy of Theatre Arts and Trinity Laban Conservatoire of Music and Dance, where she completed her BA (Hons) in Musical Theatre.

She has since performed extensively across the UK and Europe and is currently the Lead Female Vocalist for the “Get Down On It” UK theatre tour. Elyssa has also performed aboard P&O Cruises’ flagship ships Britannia, Iona, and Arvia, and was selected to perform in the Opening Ceremony of the 2012 Summer Paralympics.

This masterclass focuses specifically on the audition process—giving students a real insider’s guide to what casting professionals are looking for and how to approach auditions with confidence and professionalism.

Topics covered will include:

• Audition Preparation – What to bring, how to prepare your repertoire, and how to prepare yourself mentally and physically

• Arriving – Completing forms correctly, checking in confidently, and understanding how to work with audition runners and staff

• First Impressions – How to make a strong and professional entrance into the audition room

• The Audition Itself – Essential do’s and don’ts, performance etiquette, and how to handle nerves under pressure

• Recalls – What recalls are, why they happen, and how best to prepare for them

• Final Decisions – Understanding how casting decisions are made and what happens after the audition

The workshop will end with a 'mock audition' in front of the rest of your peers in the group, giving you the opportunity to try out some of the audition techniques you have learnt and receive valuable feedback from Elyssa.

For this reason, all attendees must bring a song with them to perform and prepare for the mock audition.

This is a fantastic opportunity for performers who are serious about taking their next steps in the industry, whether preparing for drama school auditions, professional castings, cruise contracts, or live performance work.

Spaces are limited, so early booking is strongly recommended.

PRICE OF £135 FOR TWO DAYS

(Please be aware

BOOK YOUR SLOT HERE

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NEW FOR 2026 - MUSIC PRODUCTION WORKSHOP WITH ANDY MURRAY

MUSIC PRODUCTION WORKSHOP WITH ANDY MURRAY

NEW FOR SUMMER 2026 AND EXCLUSIVELY AT DEROSA MUSIC BISHOPS STORTFORD

Create, Record & Produce Your Own Track in Just 2 Hours with Music Industry Professional Andy Murray

DJ, Songwriter, Producer and Industry Professional Andy Murray (aka 'Popscar' of Popscar Productions) will be offering an exciting, two hour 'hands-on' workshop focusing on all elements of Music Production. Get to experience exactly how modern music is written, recorded and produced directly from an experienced professional, using specialist studio equipment and real techniques. Whether you love pop, rap, indie, dance, R&B, rock, singer-songwriter music or electronic production, this workshop is designed to be creative, collaborative, flexible and fun. Participants will work together to create an original piece of music from scratch during the session. This will include writing your own original lyrics/melodies and recording vocals, creating beats/instruments using professional production software and exploring song structure. At the end of the session, every student will receive a copy of the track they have created that they are free to use of their own accord - this could be especially useful for those looking to go into production as students can use this recording as a part of their portfolio.

Students will also gain insight into the wider music industry as a whole through tips, tricks and advice provided by Andy.

Andy Murray's credits in the industry include:

  • 4 UK Top 5 singles that were written and produced by Andy
  • Co-written and produced “DON’T PLAY” by Anne-Marie & KSI, which reached No.2 in the UK charts, remained in the UK Top 10 for over 3 months and was nominated for Song of the Year at the BRIT Awards 2021
  • 4 German Top 10 singles, Including the No.1 hit “Shame” by Monrose And “Simple Man” by Andreas Kümmert, the winning song from The Voice Germany
  • His production and songwriting credits include work with artists such as Mary J. Blige, Craig David, Anne-Marie, KSI, Aitch, Nicole Scherzinger, Girls Aloud, Olivia Newton-John, Birdy, Mimi Webb, Tiësto and Ella Eyre (work with these artists combined has amounted to over 500 million streams worldwide)
  • Also worked in TV and Media Music Production, With more than 600 production music tracks currently in circulation, music created by the workshop leader has been featured across major television productions including Match of the Day, The Apprentice, Keeping Up with the Kardashians, Love Island and Formula 1: Drive to Survive
  • Alongside studio work, Andy has performed in over 1,000 live concerts with Elkie Brooks, including performances at the iconic London Palladium with the Royal Philharmonic Orchestra. Other additional highlights include:Recording an album with the Royal Philharmonic Orchestra at AIR Lyndhurst StudiosLive performances on BBC Radio 2 including The Terry Wogan Show and The Michael Ball ShowTV appearances on The One Show and This Morning

Andy will also answer any questions students have about the music industry and provide any sound advice they may need. He can advise on all topics such as Songwriting and record production, Live performance and touring and how to build a career in the music industry as it is structured today.

This workshop is perfect for:

  • Young musicians and singers
  • Aspiring producers and songwriters
  • Students interested in music technology
  • Beginners wanting to explore music production
  • Experienced young musicians looking for industry insight

No previous production experience is necessary — just enthusiasm, creativity and a love of music.

DATES: Your choice of any Saturday throughout August 2026

Saturday 1st August

Saturday 8th August

Saturday 15th August

Saturday 22nd August

Saturday 29th August

TIMINGS: 11am to 1pm on your chosen date

Think you may be interested? Call us on 01279 465155 or email us on sales@derosamusic.co.uk now for more information

PRICE OF £50 FOR A TWO HOUR SESSION

BOOK YOUR SLOT HERE

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Students take the stage at The Troubadour in LA

EXCEPTIONAL Music LESSONS

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